Privacy Policy

1. Introduction

Welcome to DreamBridge HQ ("we," "our," or "us"). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner.

2. Information We Collect

We collect information that you provide directly to us, such as when you create an account, update your profile, or communicate with us. This may include your name, email address, and payment information.

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, to process your transactions, and to communicate with us.

4. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@dreambridgehq.com.

5. Data Collected Related to Service Usage

In addition to any information already disclosed, the Service may collect and process the following usage-related data:

• Point accumulation, usage, expiration, and forfeiture records
• Ticket or access-pass usage history
• Walking activity data such as cumulative step counts and activity logs
• Team participation, rankings, and mission-related records
• Device information, application usage logs, and system events

Where possible, such data may be processed in a non-directly identifiable manner.

6. Purpose of Data Collection and Use

Collected data may be used for the following purposes:

• Verification of point accumulation, usage, expiration, and forfeiture
• Management of ticket systems and feature access control
• Operation of team rankings, missions, and periodic settlements
• Prevention of fraud, abuse, and abnormal activities
• Security management and system stability
• Service operation analysis and quality improvement

7. Server-Based Processing and Third-Party Services

The Service operates on a server-based verification architecture. Certain data may be processed or stored in cloud-based environments.

To provide the Service, the Company may integrate external platforms or service providers. Only the minimum necessary information is shared, and all processing is conducted in accordance with applicable laws.

8. Data Retention

We retain personal data and service usage records only for as long as necessary to fulfil the purposes described in this policy, and destroy them without delay once that purpose is fulfilled. When you delete your account, your personal data is destroyed as part of that deletion, except for the statutory records listed below.

The following records are retained for the fixed periods required by law:

• Records of contracts and withdrawal of subscription: 5 years
• Records of payment and supply of goods: 5 years
• Records of consumer complaints and dispute resolution: 3 years
• Service access logs: 3 months

Even after points expire or are forfeited, related records may be retained within the periods above for fraud prevention, dispute resolution, settlement and accounting, and legal compliance. Once those periods elapse, electronic files are deleted by technical means that prevent recovery, and printed materials are shredded or incinerated.

9. How to Request Deletion of Your Data

You may request access to, correction of, or deletion of your personal data at any time.

To delete your account and the data associated with it, there are two ways.

① Delete it yourself inside the app (immediate)

1. Open the Pocket Money Ads app and sign in.
2. Tap Profile in the bottom tab bar.
3. Tap "Delete Account Permanently" at the bottom of the screen.
4. Confirm in the dialog. The deletion runs immediately.

② Request it on the web (processed within 24-72 hours)

If you cannot access the app, submit the form below with your email address and user ID (UID), selecting Pocket Money Ads from the application list.

https://www.dreambridgehq.com/account-delete

Through either route, the following are permanently deleted:

• Account information (email address, authentication account)
• Your entire point balance, earning history and spending history
• Step count records and daily activity records
• Ad viewing records and reward payout records
• Ticket and reward event records
• Push notification tokens
• Alliance (team) membership

Any referral code you owned is retired and can no longer be used.

There is one case where the request is refused: if you have a withdrawal request still in progress, deletion is blocked. Please request again once the withdrawal completes, or contact us at the address below.

After deletion, the statutory records listed in Section 8 are kept separately for the periods stated there and are then destroyed. They are the minimum records required by law and are not used to operate the Service or to identify you.

Contact: support@dreambridgehq.com

10. Limitation of Responsibility

The Company is not responsible for data inaccuracies caused by:

• Device malfunctions
• Operating system policy changes
• External service interruptions

Points and service-related data are not considered financial assets or guaranteed values.

Entrusted Processing and Advertising/Analytics Services

We do not sell personal information. Processing is entrusted to the following providers only to the minimum extent necessary:

• Google LLC (Firebase Authentication · Cloud Firestore · Cloud Functions · Cloud Storage) — authentication, data storage, server-side verification
• Google LLC (Google AdMob) — advertising delivery and performance measurement (using the advertising identifier)
• Google LLC (Firebase Analytics · Crashlytics) — usage analytics, crash reporting, performance monitoring

International Data Transfer

Cloud environments operated by the providers above may be located outside your country of residence. In that case, the data described in this policy may be transferred to and stored on servers in those regions, within the purposes and retention periods stated in this policy.

Children's Privacy

The Service is not directed to children under 14, and we do not knowingly collect personal information from children. If we learn that a child's personal information has been collected, we delete it without delay.

Data Protection Officer

Data Protection Officer: DreamBridge HQ Data Protection Officer — Email: support@dreambridgehq.com. We handle privacy inquiries and complaints without delay.

Applicability

This Privacy Policy applies to all services and applications operated by DreamBridge HQ, including current and future services, unless otherwise specified.

Effective Date

2026-03-01